Last Updated: January 2025 | Tenaza Solutions
These Terms and Conditions govern your use of the Tenaza Solutions website (www.tenazarecovery.com) and the engagement of our services. By accessing this website or engaging our services, you agree to be bound by these terms.
1. About Tenaza Solutions
Tenaza Recovery Limited (Tenaza Solutions) is a registered technology and AI based debt recovery and asset tracing company operating in Nigeria and internationally. Our registered address and company details are available upon written request. We operate in accordance with applicable Nigerian law and international frameworks governing debt recovery and financial services.
2. Use of Website
You may use this website for lawful purposes only. You must not use the website in any way that causes damage or impairment, or in any manner that is unlawful, harmful, threatening, abusive, or infringing of any third party's rights. Tenaza Solutions reserves the right to restrict access to any part of the website at its sole discretion.
3. Service Engagement
The engagement of Tenaza Solutions' services is governed by a separate written service agreement. These Terms supplement but do not replace any such agreement. No information on this website constitutes an offer to provide services.
4. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Tenaza Solutions and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works without our prior written consent.
5. Limitation of Liability
To the fullest extent permitted by law, Tenaza Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website. Our liability for any claim arising from service engagement shall be limited to the fees paid under the relevant engagement.
6. Indemnification
You agree to indemnify, defend, and hold harmless Tenaza Solutions and its officers, directors, and employees from any claims, liabilities, damages, costs, or expenses arising from your use of the website or breach of these Terms.
7. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising shall be subject to the exclusive jurisdiction of Nigerian courts, unless otherwise agreed in a specific service contract.
8. Amendments
Tenaza Solutions reserves the right to amend these Terms at any time. Continued use of the website following any amendment constitutes acceptance of the revised Terms.
9. Commission on Transferred Mandates & Post-Termination Recovery
Tenaza's success fee is earned on the full amount of any debt or claim transferred to Tenaza's mandate upon execution of a mandate agreement. The success fee remains due and payable in full regardless of whether recovery is ultimately achieved through Tenaza's direct efforts or by any other means — including the client's own efforts, legal proceedings, or third-party intervention — and regardless of whether the mandate agreement has been terminated prior to the date of recovery. This obligation survives termination of any mandate agreement and continues for so long as any recovery is made in respect of the transferred claim.
10. Non-Custodian of Client Monies
Tenaza Asset Recovery & Intelligence does not hold, receive, manage, or act as a custodian of client monies at any time. All funds recovered in connection with any mandate are to be paid directly by the debtor or relevant third party to the client or into an account nominated by the client. Tenaza has no authority to receive or disburse recovered funds on a client's behalf unless a separate written escrow or trust arrangement has been expressly agreed in writing and countersigned by both parties. Clients are advised not to direct any recovered proceeds to Tenaza's accounts absent such a written arrangement.
11. Contact
For questions about these Terms: [email protected].
